Point Bay Fuel HVAC Customer Reviews
Below you will find current customer reviews for Point Bay Fuel's HVAC services.
Local Reviews
New heater and hot water unit installed
Donald - Brick Township, NJ 08724
I have been with Point Bay Fuel since 1989. They have done all my heating and cooling most recently. I had to replace an old boiler with a new heat and hot water boiler as usual, Frank and Fran did an excellent job, Kevin Mitchell was very helpful with getting us in the right direction for a new unit. He seen the job all the way through and whenever I had a question, Kevin was there once again, I would like to say job well done to everyone involved.
Fantastic service, customer service for 25 years.
Dennis - Manasquan, NJ 08736
Point Bay fuel has been exceptional in providing us with heating fuel;maintenance;repairs(including an emergency repair); and updated service contracts. Outstanding customer service experience for 25 years.
Furnace service
Steve - Jackson Township, NJ 08527
Great job done by Teck
Furnace Cleaning
Sharon - Brick Township, NJ 08724
He was on time and very friendly
Wonderful Customer Service
Cathy - Barnegat Township, NJ 08005
Charlie is a great and very knowledgeable representative of Point Bay. He is very respectful and polite.
Incredible service
William - Brick Township, NJ 08724
Charles was efficient, pleasant, courteous and exceptionally knowledgeable in his approach to my problem. He reflects very highly on the service of Point Bay Fuel and should be congratulated.
Excellent service
Carmela - Manchester Township, NJ 08759
very good service
Tom S is the BEST
Robert - Sea Girt, NJ 08750
Great all around service Guy
MaryLou - Point Pleasant, NJ 08742
He’s an asset To your business
Outstanding service
Jeff - Brick Township, NJ 08724
Thank you, Thank you, Thank you!!! Top notch service from a top notch technician. Tom exemplifies what "Service" means. He did not just clean my system and run out the door, he examined all components of my system, identified what should be just cleaned or replaced based on the age and condition of the components. Some likely would have failed during the upcoming winter season had Tom not expertly performed the service. People like Tom are why we have been loyal Point Bay customers for over 15 years. You do things the right way. No one in the industry can match Point Bay's professionalism, service, and value!! Keep up the outstanding work
great service
Rich - Jackson Township, NJ 08527
a customer of point bay for over 35 years,never let me down,best service and most reliable company out there,thanks again point bay,keep up the good reputation!
Great
Donatiello - Brick Township, NJ 08724
Thank you Fran for taking care of everything for us
Fran Obrien
Richard - Jackson Township, NJ 08527
Fran is a great person and equally great employee for point Bay. He is personable, caring, and Has helped me understand the needs for service/ equipment in the future.
Great service
Karen - Brick Township, NJ 08724
Great service from Fran. Very knowledgeable and explains exactly what the problem is. He gave me sound advice on condensation also in a vaulted wall. In the future I will specifically ask for him if I have a heating/ac problem.
Great
Grize - Point Pleasant Beach, NJ 08742
Everything OK. Gave me straight answers to my questions and made recommendation regarding tank removal
Fast service, knowledgable tech, knew just what to do informative Very friendly
Schuchard - Brick Township, NJ 08724
Will switch our home service from Sears to POINT BAY
Fantastic service!
Rinaldi - Toms River, NJ 08753
My air-conditioning broke on a very hot day and they came out and fixed it on the same day! Thank you so much Point Bay Fuel
AC Unit Coil Replacement
Peterson - Toms River, NJ 08753
The overall troubleshooting and repair was outstanding.The engineer properly isolated the faulty coil; an older system part, removed, replaced, tested, and restored the air conditioning to operational service. Fran is the type of skilled professional that customers want as their service provider.
Great service
Conover - Brick Township, NJ 08723
Air condition repair
Diehl - Brick Township, NJ 08724
Prompt, efficient and courteous!
Excellent service
Fix - Freehold, NJ 07728
Friendly quick and efficient
Always great service
Simone - Brick Township, NJ 08723
I had my annual service for my boiler performed. This experience, much like all other times prior was great. Professional, timely and friendly service as always
Great service and follow up
Dinger - Toms River, NJ 08755
My heat was repaired and the technician did a great job inspecting the unit and replacing some parts. He followed up to make sure the system was working, since it is a seasonal home this was great.
Great service
Vadeventer - Brick Township, NJ 08723
Fran was very professional and friendly
Service Call
Phillips - Jackson Township, NJ 08527
Very experienced and explains everything. Professional
Great Customer Service from the tech
Susan Drew - Freehold, NJ 07728
the technician was on time and was very thorough in the cleaning of the furnace and of the parts. He clearly explained to me what he had to do/change while he was at my home. I forget the young man's name but I would request he complete my service again next year! Great Customer Service!!
Great service
McMurray - Wall Township, NJ 07719
Service as expected.
Quite simply.....Tom is the BEST!!!
Feeley - Brielle, NJ 08730
Service call for A/C
Vlossak - Toms River, NJ 08753
Expert servicing, Fran was informative and friendly. Was a comfortable experience for us.
Excellent service
Hoey - Brick Township, NJ 08724
Great service from Francis as usual
Polay - Freehold, NJ 07728
Great service and courteous
Sutton - Toms River, NJ 08753
Outstanding Service
Santa Maria - Jackson Township, NJ 08527
Fran provided the type of service that was unrivaled and expedient. Once the problem was diagnosed, he acquired the parts necessary in record time and the repair was completed within hours of placing the initial service call. Give that man a bonus!
Great service
Mcginn Margaret - Manchester Township, NJ 08759
He did a great job
Kind , competent and efficient
Michelle - Wall Township, NJ 08720
Fran was kind and knowledgeable. He got everything up and running in no time. I am grateful for his help. I am still chuckling at his analagy that my furnace is the equivalent of a car with 100,000 miles!
Great service
Rumford - Brick Township, NJ 08724
Great
Knowledgeable, customer oriented technicians
Lanzim - Point Pleasant, NJ 08742
Tom Szymanski is a true asset to Point Bay. His experience and knowledge are invaluable when advice is needed (which is what I needed this visit). He is courteous, thorough, and respectful of the customer. He explained what the issue was, and what would be needed to solve the problem in a cost effective, yet productive way. He explained why another solution to the problem would not be effective or practical.
Great service
Leroy - Toms River, NJ 08753
Techs were punctual, careful, knowledgeable and efficient.
Great service.
Hatton - Toms River, NJ 08757
Service was complete in a very timely manner. Service man was polite and knowledgeable.
Great job!
Maroney - Toms River, NJ 08753
Fran O’Brien spent a good deal of time cleaning and checking my AC and heating. He also gave me some very good info on getting my oil tank out of the ground. He is a true professional: competent, knowledgeable and very pleasant!
Frank D.
Converted customer from oil to gas, and installed a new ALTA combi boiler.
Andrew M.
Black dust around unit
Brett L.
Annual Tuneup
Andrew M.
Annual Tuneup
Frank D.
installed a new coleman furnace and air conditioner
Shaunie F.
Annual Tuneup
Andrew M.
Installing new Roth Heating oil tank replacing old Granby single wall tank
Andrew M.
ATU
Andrew M.
ATU
Brett L.
Installed a new Carrier natural gas furnace and central air conditioning system.
Tom S.
Miscellaneous service and repair @warm air furnace.
Fran O.
Customer unfortunately had no heat, or hot water. With the help of another service Technician, we installed a 95% efficiency Navien combi unit.
Brett L.
No Heat
Frank D.
converted customer from oil to gas and installed a 96% efficiency Bosch Furnace, and a Bosch heat pump with coil.
Frank D.
Converted customer from oil to gas and installed a gas Navien combi unit.
Andrew M.
Serviced ribbing water heater
Andrew M.
ATU
Andrew M.
ATU
Andrew M.
Tom S.
Maintenance Peerless oil fired hot water boiler. Service BurnhamAL50SL indirect fired hot water tank.
Tom S.
full boiler service
Tom S.
Fuel Delivery with service safety check.
Tom S.
Service call for long time gold contract customers.
Tom S.
Annual maintenance and safety check
Skip B.
Customer requested their annual maintenance which is included in their service contract. Service tech, Skip came out and cleaned up the boiler and made sure it was working efficiently for the customer.
Tom S.
Burnham oil boiler maintenance and safety check
Tom S.
Complete annual maintenance for Weil/McClain oil boiler.
Tom S.
Annual maintenance@valued long time customer. #goldcontract
Andrew M.
Residential Heating Oil Delivery to our automatic delivery customer.
Andrew M.
Replaced old Natural Gas Boiler with a new one
Andrew M.
Annual Tuneup
Frank D.
Customer called requesting an annual maintenance and cleaning on their Armstrong furnace. Service tech frank went out, and made sure customer's furnace was all cleaned up and working properly for the upcoming heating season.
Charlie D.
Customer called Point Bay when their heating unit was making an unusual noise. Service tech Charlie was able to quickly identify a bolt on the motor that wiggled loose causing a noise from the oil burner. Charlie secured the bolt, and the noise stopped.
Charlie D.
Mr. Macpherson called our emergency line over the weekend regarding no heat, Service tech Charlie quickly came out on Sunday to diagnose the problem for the customer - which was no power to the circulator from the aquastat relay, which service tech, Charlie was able to replace and get the unit up and running again.
Charlie D.
Long time customer set up an appointment for their annual maintenance on their air conditioner, and furnace which is included in their service contracts. Charlie went out the following day, and cleaned both units and replaced the necessary parts to ensure the customer gets the maximum efficiency out of the units.
Skip B.
Customer who uses us for oil called and inquired about a new AC unit. With two technicians we were able to install a 2 ton Airtemp condenser and coil in one day.
Tom S.
Long time customer requested their annual tune-up and maintenance done on their steam boiler. Tom S came out and cleaned the unit, replaced the necessary parts and made sure the unit was in good working condition for the up coming winter season.
Tom P.
A long time customer called regarding that her Air-Conditioner wasn't properly cooling the house. Tom arrived and was able to clean the coil, and test the Freon levels, and determined her unit had too much Freon in it. Tom was able to get the unit working as it should be.
Nicholas G.
Long time customer called regarding two of their air- conditioners making loud noises, our service technician Charlie was able to diagnose the problem and we were able to track down the original parts and replace them.
Nicholas G.
A new customer called Point Bay Fuel regarding a no air conditioning down stairs, and to do an annual pre-season on both air-conditioners. The service technician Charlie was able to discover it was the breaker causing the issues, and serviced both air conditioning units for the customers.
Fran O.
AC Preseason
Lisa M.
Tech performed cleaning and preseason.
Brett L.
Fuel delivery for residential customer heating their home with an oil boiler
Brett L.
Completed a Fuel Oil Delivery as part of the service to a customer
Brett L.
heating oil delivery next day or sooner
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